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Please view the pet licenses & registration page.
Visit the license and registration page.
In order to insure the proper operation of a backflow assembly, it must be tested and certified upon installation and periodically thereafter as required by state code. If the hazard (substance you are protecting against) is considered a high hazard (e.g., a hazard that can cause health problems), the City requires that the device be tested annually.
If the hazard is considered a low hazard (e.g., the hazard effects only the taste and odor of the water), the City requires testing every 3 years. The Texas Commission on Environmental Quality oversees the state requirements. For more information please call 512-393-8010.
Yes, but spots are subject to availability. We cannot reserve a spot without payment.
Drop off starts promptly at 7:30 am, pick up is until 5:30pm; you can drop off or pick up your child at any time throughout the day wherever the campers are.
Yes, this can be found at each camp starting the first week of camp. You can also pick up a paper copy from your site.
Yes, breakfast and lunch will be provided by SMCISD.
A Certificate of Convenience and Necessity (CCN) is issued by the State of Texas Public Utility Agency (PUC) to allow orderly, efficient and cost effective extension of water and/or wastewater services to developing areas. The CCN grants exclusive retail service rights to the water and/or wastewater service provider (City of San Marcos).
Multiple subdivisions and developers have requested extension of water and wastewater services to developing areas in the ETJ outside the existing CCN boundaries. The City has agreed to these requests and has applied to add those areas and adjacent areas to the CCN. Requests to amend the CCN are a normal step with development.
No, properties in the ETJ will not be required to connect. If they desire central sewer service, they will be eligible to connect to the system.
No, inclusion or exclusion of a given property in a CCN has no bearing on annexation.
No, this does not give taxing authority or require any payments. If a property chooses at some point to connect to City utility service, they would pay for service at that time as does any other utility customer.
The PUC rules require the City notify all affected county governments, water and wastewater retail providers, municipal utility districts, ground water districts and property owners in the areas proposed for coverage. The City has sent 3600 + letters to provide required notice, as well as, publishing the notice in four local newspapers.
Pipelines would necessarily cross areas in between and it is best engineering and efficiency practice to serve those areas, if and when properties would choose to connect, such as when on-site septic systems need replacement.
Comments may be filed by all property owners with the PUC for their use in consideration of the application. Properties larger than 25 acres have specific rights to request “opt out” of the CCN areas by filing objections as specified in the notice
No, glass vases are not allowed in the cemetery at all. Vases that are made of a compliant material and are attached to the base of the monument are allowed. Another option is an inverted vase that can be purchased from a local monument company, or a piece of PVC pipe that is flush with the ground to put artificial flowers in.
These items are allowed as long as the items are on the monument and are not in the way of mowing and/or weed eating. The items are allowed for a period of two weeks, and after that time or when they become a hazard to mowing they will be removed. If you want the items, please remove them before the two week period ends.
Generally a permit is not required, but any person wanting to sell goods or services, or to solicit monetary donations door to door must apply with the San Marcos Police Department for a peddler’s or solicitor’s identification card. Contact the San Marcos Police Department in person at 2300 South I-35, San Marcos, Texas 78666 or contact SMPD Sgt. Mizanin by telephone at 512-754-2205. The fee for issuance of the card is $10.00 and the card is valid for 90 days. Specific rules for door to door solicitation are set out in
Be sure to check the appearance date on your citation and to make contact with the Court on or before the date indicated.
If you lost your citation, contact the Court immediately to see if they can locate your citation information and determine your scheduled appearance date.
The City has no obligation to entertain request to purchase City owned land. Nonetheless, if the City wishes to entertain a request to purchase land, it must follow procedures set out in the Texas Local Government Code governing sales of real property by municipalities. Upon receipt of your inquiry, the City will conduct an internal review to determine whether the property may be needed for future projects or whether the property is unneeded surplus property. If City staff determines that the property is suitable for disposition, it will seek authorization from the San Marcos City Council to advertise the property for sale to the highest bidder. The City Council reserves the right to accept the highest bid or reject all bids.
You may review the eligibility requirements and standards of conduct applicable to most board and commission members in Chapter 2 of the San Marcos City Code
If you wish to report a possible violation of a zoning regulation or restriction you may contact the City's Code Enforcement Department at 512-393-8440. If you have general questions about the applicability of any zoning regulations to your property, you may contact the City's Development Services Department, Planning Division at 630 East Hopkins Street, San Marcos, Texas 78666 (Second Floor of the Municipal Building) or by telephone at 512-393-8230. Occupancy restrictions limiting the number of unrelated adults in single family and other residential zoning districts are set out in Section 184.108.40.206 of the Land Development Code. General zoning requirements and restrictions are located in the Chapter 4 of the City's Land Development Code, which is available online.
Alternatively, you may file a citizen complaint as discussed under "How do I file a citizen complaint?" (see FAQ listing further below).
If you are experiencing ongoing problems with barking dogs, you may wish to contact the Hays County Dispute Resolution Center (HCDRC) at 512-878-0382. The HDRC may help you to mediate an amicable resolution with the dog's owner or caretaker.
Please be sure to check the appearance date on your citation and to make contact with the Court on or before the date indicated.
If you lost your citation, contact the Court immediately to see if they can locate your citation information and determine your schedule appearance date. The Court will provide you with additional information regarding whether you may be eligible for a dismissal of the citation upon returning any overdue books or library materials.
When you have returned your library books or library materials to the Library you will receive a compliance letter which you will need to submit to the prosecutor at the City Attorney's Office located at 630 East Hopkins Street. If all requirements have been met a dismissal will be prepared and forwarded to the Municipal Court. If you have any questions regarding the compliance letter please contact the City Attorney's office by telephone at 512-393-8150.
If you have any questions regarding requirements for a permit, you may contact the City Attorney's Office by telephone at 512-393-8150.
Specific requirements for a permit are available in Chapter 90 - Limousine and Taxicab Permits
The City's municipal court prosecutor will evaluate the complaint to determine whether the complaint alleges a violation over which the City's Municipal Court of Record has jurisdiction and whether the violation can be proven beyond a reasonable doubt. The municipal court prosecutor retains prosecutorial discretion as to whether or not to pursue prosecution of the case.
Complaint forms are also available online on the City Attorney Forms and Documents page.
If you believe there has been a violation of the City's wrecker ordinance, please contact the Chief of Police at 2300 South I-35, San Marcos, Texas 78666 or by telephone at 512-753-2100.
For any other towing related complaint, you may file a claim in a Justice of the Peace (Small Claims) Court or other court having jurisdiction over the matter.
It is recommended you consult a private attorney, if you believe you have a private civil claim against a towing company or wrecker service.
Requirements of the City's wrecker ordinance are set out in Chapter 90, Article 4 of the San Marcos City Code
Although the wearing of face coverings is encouraged in the Governor’s most recent order, and is recommended by the CDC to help stop the spread of this disease, it is not required and no jurisdiction can impose a civil or criminal penalty for failure to wear a face covering.
In addition, the Order stipulates that it supersedes any conflicting order issued by local officials in response to the COVID-19 disaster, so the City Council cannot pass any local statute that is more restrictive. The City cannot enforce the wearing of face coverings, but can only encourage it, per the Governor’s Order.
The Mayor has issued two health advisories during this pandemic in order to promote behavior protecting all members of the community. In addition to recommending limited contact with the public, limited contact with public surfaces, and taking care of one’s health, the latest advisory issued on April 21 "strongly recommends that all individuals within San Marcos wear a face mask or homemade cloth face covering at all times when in public."
The link to the full advisory can be found here: https://www.sanmarcostx.gov/DocumentCenter/View/18141/Public-Health-Advisory-2-Signed-April-21.
The San Marcos Public Library has canceled all programs, classes and events. All items currently checked out have been given a due date of June 1, 2020, so no fines will accrue.
Services the Library will provide:
1. Phone Service & Email: Beginning Wednesday, March 18, Library staff will answer emails and provide telephone reference from 10 a.m. to 6 p.m. Monday through Saturday and from 1 p.m. to 6 p.m. on Sundays. During these hours, patrons may request information including census and workforce assistance. Library staff will fill out resumes and job applications and email items to the patron. If email is not an option, the library will snail mail or arrange curbside pickup of the items. During this time, all printed items will be provided at no charge to the customer. Please call 512.393.8200 or email email@example.com for assistance.
2. Front Porch Pickup: This service will begin on Monday, March 23 and will be available from 11 a.m. to 1 p.m. and from 4 p.m. to 6 p.m. Monday through Saturday and from 4 p.m. to 6 p.m. on Sunday. Patrons must place materials on hold online at http://www.hank.ci.san-marcos.tx.us:8080/#section=home or via telephone 512.393.8200 or firstname.lastname@example.org prior to arrival and wait until they receive notification (via phone or email) that the items are available. When people arrive, they will call the library and we will verify identify, record on the curbside form, check out materials, and place on the table on the front porch.
3. People wanting to return items will need to walk them up to the outside book drops. Items returned through the book drop will be handled by staff wearing gloves and placed on a cart and wheeled to the learning center. Items will be quarantined by date then checked in and reshelved after 72 hours.
Best practices and helpful information is currently available on the City of San Marcos website at www.sanmarcostx.gov/covid19info and on the CDC website www.cdc.gov. This is a dedicated call center established by the Austin Public Health Department to answer non-life threatening questions for residents of Hays, Travis, Williamson, and Bastrop Counties.
Police officers have no legal requirement to request documentation from any individual about why they are traveling.
The City of San Marcos has canceled most community and public events, including Boards and Commission meetings, except for City Council Meetings, Planning and Zoning Commission meetings, and Historic Preservation Committee meetings. Future agendas for these meetings will be evaluated to determine if the meeting can be canceled. The public is able to watch the live stream of the meetings at www.sanmarcostx.gov/videos or on the Government channel on Grande channel 16 and Spectrum channel 10.
Many health care providers are equipped to administer the test.
However, there are a couple of critical things that people need to know.
1. First, the CDC and DSHS are not recommending that asymptomatic people seek testing.
2. Second, if a person believes they are infected, they should first call their health care provider for further guidance on seeking testing. If the person meets the criteria for testing, the provider will provide guidance on where to get tested and an order for the test.
There is currently not a public option for this, so members of the community are asked to utilize their social networks and help one another out in times of need. Good examples are churches, neighborhood groups, family and friends.
Under the current "Stay at Home, Stay Safe" order, daycare providers are allowed to remain open, but are limited to 10 children per room.
We should not need public space like this for mass testing. If we get to a point where widespread community transmission is occurring, we will evaluate all testing and treatment options as recommended by the CDC in cooperation with our local health care professionals and facilities. Regarding day care, members of the community are asked to utilize their social networks and help one another out in times of need.
We remain very hopeful that widespread community transmission of the disease will not affect our area. If that does happen, the City will collaborate with our local hospitals to provide the most effective processes for testing, quarantine, and treatment. Central Texas Medical Center is currently making arrangements for a temporary external structure for this purpose.
The answer to the question is not yet completely clear. Governor Abbott and the Texas Department of Insurance (TDI) have asked health insurers and health maintenance organizations operating in Texas to waive costs associated with the testing and telemedicine visits for the diagnosis of coronavirus (COVID-19). Additionally, TDI is requesting that insurers report their actions related to consumer cost-sharing and access to services so that the department can ensure consumers are aware of their available benefits. Complete information may be found at https://gov.texas.gov/news/post/governor-abbott-tdi-ask-health-insurance-providers-to-waive-costs-associated-with-coronavirus
• For Private Lab Testing - Cost depends on the lab.
• Can someone with no health insurance get tested for COVID-19? Yes, people with no health insurance have the option of getting tested at a public health lab or at a private lab.
You should call your health care provider or the local health department if you are experiencing fever above 100.4 along with cough, chest congestion, or shortness of breath. You will be asked a series of questions to determine whether you meet certain testing criteria before you can be tested.
Testing criteria includes having fever, cough, shortness of breath PLUS:
- having had close contact with a confirmed case,
- having traveled to a location with ongoing transmission of COVID-19,
- having risk factors for getting very sick from COVID-19, or
- being hospitalized with COVID-19 symptoms even if you do not have any risk factors.
No travel restrictions have been implemented at the airport. However, the travel restrictions in place nationwide do apply to people traveling to and from our airport. We will provide ongoing updates.
Evictions are civil matters between landlord and tenant and are presided over by our local Justices of the Peace.
General information for tenants, including info on Justice of the Peace Courts placing all evictions on hold until after May 8th and how to work out accommodations with your landlord can be found here: http://www.sanmarcostx.gov/701/Neighborhood-Enhancement.
Lease-tenant resources: http://sanmarcostx.gov/2954/Documents-and-Resources.
On Tuesday, April 7, the San Marcos City Council passed an ordinance requiring a landlord to provide a Notice of Proposed Eviction prior to issuing an actual Notice to Vacate. The San Marcos ordinance gives tenants a 90-day period to cure any delinquency as a result of the COVID-19 pandemic.
Read more about the ordinance here.
The best resource is still the CDC’s site and the several pages they have created specifically to answer questions for various segments of our communities about the COVID-19 situation: www.cdc.gov. We also have helpful info on the city’s website at www.sanmarcostx.gov/covid19info and at www.HaysInformed.com.
The WSRCA team is committed to meeting the needs of job seekers and employers in our nine-county region as a result of COVID-19, and want to ensure that the health and safety of our customers and staff are taken into consideration in these difficult times. Although the career centers currently remain open, there are several options you may choose to receive services: in person at our locations, by visiting our website at www.workforcesolutionsrca.com, logging in to www.workintexas.com, or via phone at 512.244.2207, or toll free at 1.866.518.0576.
San Marcos Area Chamber of Commerce is Seeking your Feedback. Please take a few minutes to complete this brief survey to help us better understand how COVID-19 is impacting you: https://www.surveymonkey.com/r/XTDRC65
Neighborhood parks and natural areas are open and proper social distancing must be maintained while visiting. Some riverfront parks, tennis/pickleball court at Rio Vista, restrooms, and Skate Park are will open on May 22 at 8am. Playgrounds, Cape’s Camp, Thompson’s Island, Children’s Park, Bicentennial Park, Dog Park and basketball courts will remain are closed. For a detailed list of parks that are open and closed along with guidelines for river park usage click here.
Neighborhood parks and trails remain open. Some riverfront parks, tennis/pickleball court at Rio Vista Park, restrooms, and Skate Park will open on May 22 at 8am. Remember to wash your hands before and after visiting public places, and throughout your time in the parks practice proper social distancing. Do not touch surfaces such as handrails, fences, and benches. Playgrounds, Cape’s Camp, Thompson’s Island, Children’s Park, Bicentennial Park, Dog Park and basketball courts will remain are closed. All facilities are closed and all programs and events are cancelled/postponed until further notice. These facilities include the Activity Center and Parks and Recreation Office. For a detailed list of parks that are open and closed along with guidelines for river park usage click here.
Some riverfront parks, tennis/pickleball court at Rio Vista Park, restrooms, and Skate Park will open on May 22 at 8am. For a detailed list of parks that are open and closed along with guidelines for river park usage click here.
Running, hiking, biking, swimming, canoeing/kayaking, tubing, and walking, while practicing proper social distancing in open parks and natural areas. If you bring in play equipment, do not share it with others outside your family and take it with you when you leave. Visiting open parks and natural areas is a great way to get your steps in, walk a furry friend, explore a new trail, or try to top a personal best mile. For a complete list of parks that are open and closed and guidelines on river front park usage click here. For more info on social distancing click here.
Social distancing is defined as maintaining a six-foot distance between you and other individuals. It is especially important now to help combat the spread of the COVID-19. For more info on social distancing click here.
No. All playgrounds in San Marcos parks are closed. The City will continue to evaluate park reopening and monitor the local COVID-19 case count to determine whether removing restrictions has a negative impact on public health.
No. Please follow the guidance of the CDC and refrain from public spaces if you are not feeling well.
Yes. It’s important to refrain from touching surfaces such as railings, guardrails, water fountains, play equipment, and benches and picnic tables when visiting the parks.
Bathrooms/restrooms are closed in all parks. Restrooms in City Park will reopen on May 22 at 8am along with the park reopening. Go before you go.
Group activities such as basketball games and team activities are not allowed at this time. Doubles tennis and pickleball will be allowed starting on May 22 at 8am when the tennis courts at Rio Vista Park open. For a list of court guidelines click here.
The parks are meant to be used for physical exercise and enjoying nature. Please refrain from sitting on benches and avoid all surfaces as the virus can be spread through touch. Please throw your trash away in the appropriate receptacle.
Yes, cycling is an exercise that can be performed individually in our neighborhood parks and natural areas. Please note that limited riverfront parks and Skate Park will reopen on May 22 at 8am. Please maintain a minimum of six feet from other individuals. Wipe down your bike before and after your ride and remember to wash your hands before and after public activities. For a complete list of parks that are open and closed and guidelines on river front park usage click here.
Yes, it is perfectly acceptable to maintain a healthy and active lifestyle by walking in neighborhood parks and natural areas. Please note that limited riverfront parks and Skate Park will reopen on May 22 at 8am. Please remember to maintain a minimum of six feet between you and others and wash your hands before and after your walk. Pay attention to signage. Some trails may be closed due to Golden Cheeked Warbler nesting. For a complete list of parks that are open and closed and guidelines on river front park usage click here.
Some riverfront parks, tennis/pickleball court at Rio Vista, restrooms, and Skate Park are will open on May 22 at 8am. For a detailed list of parks that are open and closed along with guidelines for river park usage click here.
Neighborhood parks and natural areas are open and proper social distancing must be maintained while visiting. Some riverfront parks, tennis/pickleball court at Rio Vista, restrooms, and Skate Park are will open on May 22 at 8am. Playgrounds, Cape’s Camp, Thompson’s Island, Children’s Park, Bicentennial Park, Dog Park, and basketball courts will remain are closed. For a detailed list of parks that are open and closed along with guidelines for river park usage click here.
The first session of our 2020 summer camp programs, including Summer Fun and Discovery Camp, has been cancelled. These programs are tentatively scheduled to begin on Monday, July 13, with more details to come. Our team is evaluating the current situation daily and we appreciate your continued understanding as we work through the details. We will share updated information here, as well as on our Summer Fun and Discovery Camp websites.
No. City facilities including the Public Library, Activity Center and other parks and playgrounds will be opened on a phased schedule based on the reduction of COVID cases within San Marcos and Hays County. For a detailed list of parks that are open and closed along with guidelines for river park usage click here.
No. City facilities including the Public Library, Discovery Center, Activity Center and other parks and playgrounds will be opened on a phased schedule based on the reduction of COVID cases within San Marcos and Hays County. For more information on facilities click here.
City programs will be opened on a phased schedule based on the reduction of COVID cases within San Marcos and Hays County. For more information on programs click here.
Facility reservations through June 30 have been canceled. Additional City facilities including the Public Library, Activity Center and other parks and playgrounds will be opened on a phased schedule based on the reduction of COVID cases within San Marcos and Hays County. For more information on facilities click here.
Some riverfront parks, tennis/pickleball court at Rio Vista, restrooms, and Skate Park are will open on May 22 at 8am. For a detailed list of parks that are open and closed along with guidelines for river park and court usage click here.
Help us keep rumors from scaring, confusing, and even harming our residents. We will debunk any false rumors and provide correct information on this page.
No evacuations have been ordered in San Marcos. Guadalupe County has issued voluntary evacuations along the San Marcos River downriver of San Marcos. IF EVACUATIONS ARE ORDERED, THEY WILL BE POSTED AT WWW.SANMARCOSTX.GOV AND ON CITY SOCIAL MEDIA. Be sure to register your phone at www.warncentraltexas.org for emergency alerts, including evacuation orders in your area.
Yes. Certified Food Manager certificates are approximately an eight hour training program with an exam following and are valid for five years. https://www.dshs.texas.gov/food-managers/certification.aspx
No. at this point the Texas Department of Health Services do not allow local jurisdictions from issuing food handler or food manager certificates. These must be obtained from a licensed provider. https://www.dshs.texas.gov/food-managers/certification.aspx
Currently there are no regulations barring the sale of whole local produce to Fixed Food Establishments. Owners and managers will use their discretion when deciding to obtain food product from any source.
The Texas Department of State Health Services has these guidelines on their website https://www.dshs.texas.gov/foodestablishments/cottagefood/default.aspx
Fixed food establishments must obtain a TFE permit when:
-Providing and serving food off site to the public. This does not include catered office luncheons, private parties, or weddings.
- When operating outside the normal bounds of the Fixed Food Establishment permit. e.g. a mixed drinks only bar hosting a food event on site for the weekend, or a Fixed Food Establishment preparing food/drinks outside a building and outside the bounds of the originally approved permit.
No. A mobile unit currently permitted with the City of San Marcos is not required to apply for an additional temporary permit when participating in special events.
A helpful guide to navigating the TFER has been provided by TX DSHS. It is called the Regulatory Quick Reference. This can be used to quickly reference the TFER and further details the 1-47 violations. You may view the Regulatory Quick Reference on the City website at this link. http://www.sanmarcostx.gov/579/Food-Establishment-Scores
TFER requires Mobile Food Units to report to their designated Central preparation facility daily. This requirement will not change if parked at a Food Truck park.
(b) Central preparation facility.(1) Supplies, cleaning, and servicing operations. Mobile Food Units shall operatefrom a central preparation facility or other fixed food establishment and shall report to such location daily for supplies and for cleaning and servicing operations.
Participants in a food judging contest will require a Temporary Food Establishment permit if any foods are prepared and served to persons, other than judges of the contest, regardless if a fee is charged.
If a judging contest participant meets the above criteria for requiring a food permit all foods must be prepared on site with no storage or preparation of foods at a residence.
If a participant only provides samples of food to judges during the contest no Temporary Food Establishment permit will be required.
The responsibility of the Food Handler at a Temporary Food Establishment is to oversee the operation to minimize the potential of a health hazard and verify permit requirements are being met. A Food Handler is not able to oversee the food preparation and service if not actively present in the booth.
No. Events associated with SMCISD events are still required to obtain a permit. If the association, club, booster, etc, are able to demonstrate a non-profit status or letter showing that they fall under the SMCISD governmental agency exemption, then the fee is waived. If not, the fee is $53.00.
HACCP stands for hazard analysis critical control point, this is a food safety system generally utilized by food manufacturers and harvest facilities. HACCP requires detailed plans and records to be written and kept by the establishment to insure that food safety is achieved before distribution to the public. Retail food establishments will be required to submit a HACCP plan to the COSM Environmental Health Department if they utilize the following specialized processes:
-Smoking food as a method of food preservation rather than as a method of flavor enhancement;
-Using food additives or adding components such as vinegar: to preserve/render non-time/temperature control for safety food;
-Packaging time/temperature control for safety food using Reduced Oxygen Packaging method except where the growth of Clostridium botulinum and Listeria Monocytogenes are controlled;
-Operating a molluscan shellfish life-support system display tank used to store and display shellfish that are offered for human consumption;
-Custom processing animals that are for personal use as food and not for sale or service in a food establishment;
-Preparing food by another method that is determined by the regulatory authority to require a variance; or
-Sprouting seeds (such as alfalfa or wheat grass) or beans in a retail food establishment.
You may contact the Code Compliance-Environmental Health Division for additional information regarding HACCP.
Staff is currently working on a variance application that customers may fill out and return for consideration. The application will detail how to submit a request of your intentions with justification of why the request should be given and how the rules and public safety will still be met. TFER currently states:
§228.243. Variances.(a) Modifications and waivers. The regulatory authority may grant a variance by modifying or waiving the requirements of these rules if in the opinion of the regulatory authority a health hazard or nuisance will not result from the variance. If a variance is granted, the regulatory authority shall retain the information specified in subsection (b) of this section in its records for the food establishment.(b) Documentation of proposed variance and justification. Before a variance from a requirement of these rules is approved, the information that shall be provided by the person requesting the variance and retained in the regulatory authority's file on the food establishment includes:(1) a statement of the proposed variance of the rule requirement citing relevant rule section numbers; (2) an analysis of the rationale for how the potential public health hazards and nuisances addressed by the relevant rule sections will be alternatively addressed by the proposal; and(3) a HACCP plan if required as specified in §228.244(c) of this title that includes the information specified in §228.244(b) of this title, as it is relevant to the variance requested. (c) Conformance with approved procedures. If the regulatory authority grants a variance as specified in subsection (a) of this section, or a HACCP plan is otherwise required as specified in §228.244(c) of this title, the food establishment shall:(1) comply with the HACCP plans and procedures that are submitted and approved as specified in §228.244(d) of this title as a basis for the modification or waiver; and(2) maintain and provide to the regulatory authority, upon request, records specified in §228.244(d)(4) and (5) of this title that demonstrate that the following are routinely employed:(A) procedures for monitoring critical control points; (B) monitoring of the critical control points; (C) verification of the effectiveness of an operation or process; and(D) necessary corrective actions if there is failure at a critical control point.
Open Records Release Request.
All permits are submitted electronically with a Fire Marshal Permit Application on the Fire Department Page
The Fire Marshal office answers all questions concerning the City's code requirements and violations. For answers to your questions, please contact the Fire Department
Phone 512.393.8480. You can find the Fire Marshal’s contact information in the staff directory.
ISO classifies communities from 1 (the best) to 10 (the worst) based on how well they score on the ISO Fire Suppression Rating Schedule, which grades such features as water distribution, fire department equipment and manpower and fire alarm facilities. ISO field representatives use the schedule when surveying a community's fire protection capability. The score that is determined from applying the Fire Suppression Rating Schedule is translated into a public protection classification.
The current rating inside the city is a 2/9. For more information on ISO ratings from the State Fire Marshal Office, please visit the State Fire Marshal Texas Department of Insurance Public Protection Classification (PPC) page. www.tdi.texas.gov/fire/fmppcfaq.html.
Information on how to become a Texas Firefighter may be found on the Texas Commission on Fire Protection website.
Yes. Applications are only available on-line during the application period. The next Firefighter Civil Service Exam is April 13, 2018. This eligibility list will be in effect for a period of one year from the test date or until the list has been exhausted, whichever occurs first. Please apply at www.sanmarcostx.gov/jobs. Questions? Contact our Human Resource Department, Ph: 512.393.8066.
Applications are only accepted on-line during open enrollment through our Human Resources Department. The next Firefighter Civil Service Exam is April 13, 2018. This eligibility list will be in effect for a period of one year from the test date or until the list has been exhausted, whichever occurs first. Go to www.sanmarcostx.gov/jobs to apply.
No. Applications are only accepted when a test date is established. The eligibility list will be in effect for a period of one year from test date or until the list has been exhausted, whichever occurs first. Questions? Please contact our
The Fire Pay Schedule and other useful documents are located in the Human Resources Department - Civil Service Recruitment section.
Submit the completed form to the City of San Marcos Human Resources Department for eligibility verification. After Human Resources signs the form, it should be turned in to the Community Initiatives Office in the Development Services Department. Please include a copy of the Good Faith Estimate for the primary loan with your application. Anyone included as co-borrowers on the primary mortgage loan must also be included as co-applicants for the program.
Cemetery plot payment, receipt and issuance of deed (only after selection of lot) will be processed electronically.
General information: www.sanmarcostx.gov/861/cemetery-lots
Payment and receipt will be processed electronically; the issuance of final documentation will be completed using DocuSign by providing the following information to the email listed above:
Delivery of vendor paper check payments
General inquiries: email@example.com
Paper checks will be mailed to the address on file. If there is no address on file, check will be held and vendor will be contacted by email.
Vendors are encouraged to set up Electronic Fund Transfer (EFT) by contacting staff at firstname.lastname@example.org.
The public intake office of the San Marcos Regional Animal Shelter is closed until further notice; staff will be available via phone and email; please call 512.805.2655 or email email@example.com.
Animal Protection Officers will still respond to calls for injured animals, aggressive strays, bite cases and trapped wildlife.
Friendly stray and owner surrender assistance will be provided by phone and email.
The adoption lobby is closed, but staff can still process adoptions by appointment by calling 512.805.2650, ext. 3 or emailing firstname.lastname@example.org.
Foster pickups will be set by appointment only from 5 p.m. – 8 p.m. daily. Interested fosters should email email@example.com.
Kennel staff and officer schedules will remain the same in order to continue to provide exceptional care for the animals at the shelter.
City Clerk’s Office customer service interactions, including Vital Statistics, Passport Processing Services, and In Person Open Records Requests have been closed, and these services are temporarily unavailable.
Phone Service & Email: Beginning Thursday, Mar. 19, City Clerk staff will answer emails and provide telephone assistance from 8 a.m. to 5 p.m. Monday through Friday.
During these hours, patrons may request information including requirements for birth/death records and passports, as well as requests for public information. Please call 512.393.8090 or email firstname.lastname@example.org for general information.
Vital Statistics: Please call 512.393.8087 for information on vital statistic services (online applications and requirements can be found here).
Open Records Requests: Please call 512.393.8088 for open records requests (requests can be submitted online here).
Passport Services: Please call 512.393.8091 for information on passport services (information can be found here) and any Council-related concerns.
Election Filing: Please call 512.393.8091 for assistance in filing as a candidate in the next election (forms can be found online here). City Council will hold a Special Meeting on March 24 to discuss the possibility of postponing the May 2 Special Election to November 3, 2020.
The Code Compliance office is closed to the public and staff will respond to imminent health/safety issues only. This includes, but is not limited to, unsafe structures, OSSF/sewer/septic concerns with all other requests being reviewed on a case by case basis.
Phone service and email: Staff will be available to answer questions regarding code violations in the City by phone or email, Monday-Friday 8 a.m.-5 p.m. Call 512.393.8440, option 2, or email Codecompliance@sanmarcostx.gov.
All voicemail messages will be monitored and returned daily; for urgent matters, such as environmental contamination, sewer and septic issues, and food safety concerns, call 512.618.1268.
To report a complaint, including address and photos, use the SMTX Connect app or at: http://sanmarcostx.gov/1118/SMTX-Connect-Service-Requests.
The Environmental Health office is closed to the public and staff will respond to imminent health/safety issues only.
Phone service and email: Staff will be available by phone or email Monday-Friday 8 a.m. – 5 p.m. for questions regarding food establishments, foodborne illness, and permits. Please call 512.393.8440 and select option 4, or email email@example.com; for urgent matters, such as environmental contamination, sewer and septic issues, and food safety concerns, call 512.618.1268
Applications for new permits will be considered for approval on a case by case basis at this time.
Fixed food permits that are expiring may be renewed online; tutorials for renewal are available on our website at https://sanmarcostx.gov/483/Environmental-Health.
Food or restaurant related complaints can be submitted through the SMTX Connect App: https://www.sanmarcostx.gov/209/Report-an-Issue-SMTX-Connect-Mobile-App.
Job applicants may apply for jobs online through San Marcos Jobs.
For ADA requests, email ADA@sanmarcostx.gov.
For information on filing a damage claim, email Riskmanagement@sanmarcostx.gov or call 512.393.8065.
The Main Street Office is temporarily closed to the public. We will be happy to assist you by phone between 8 a.m. – 5 p.m. by calling 512.393.8430. You may also may visit www.toursanmarcos.com.
Phone Service & Email: Center staff will answer emails and provide telephone reference from 8 a.m. to 5 p.m. Monday through Friday.
Phone service and email: All offices in the San Marcos Municipal Building are now closed to the public, but may be contacted at the following phone numbers and email address:
Hours of operation are Monday through Friday 8 a.m. to 5 p.m.
To drop off checks for Permits, Applications for CDBG or paper plan set for Public Improvements Construction Plans (PICPs) or mylars for Plats, please call the appropriate department to schedule.
All pre-development and meetings will now take place by conference call only.
All building inspections will remain next day if scheduled prior to 4 p.m. the previous business day.
On a case by case basis, we will coordinate with the County if a plat needs to be recorded.
To sign up for P&Z or HPC citizen comment please email firstname.lastname@example.org.
As of now Planning & Zoning Commission (P&Z) and Historic Preservation Commission (HPC) meetings are currently scheduled but will follow social distancing protocols (no more than 10 public members in the chambers, lobby, etc.; maintain distance of six feet apart).
At the direction of the Texas Supreme Court and Court of Criminal Appeals, the Municipal Court is currently not holding dockets. The judge is waving personal appearances in most cases at this time and is reviewing requests from defendants with adjudicated cases that have been affected by the Covid -19 crisis. The prosecutor is responding to defendants with unadjudicated cases offering plea bargains as appropriate via the internet and phone.
The Court facility will not be open to the public effective immediately, however, cases can be handled in the following manner during the building closure:
Virtual Court Rooms
With the public being asked to “Stay Home to Save Lives” and stop the spread of the COVID-19, the City of San Marcos Municipal Court will incorporate new tools and procedures to meet the shifting needs of the courtroom starting Tuesday, April 14.
The Texas Supreme Court, Court of Criminal Appeals and the Texas Office of Court Administration have approved modifications to Texas courts which allow for the use of virtual coordination of court operations, or Virtual Court Rooms, during this medical crisis.
The law allows virtual arraignments, pretrial hearings, attorney dockets, show cause dockets, plea dockets and most hearings including bench trials (trials by the Judge). Jury trials will be postponed until it is safe for the public to convene in large groups.
Visit the Municipal Court website at www.sanmarcostx.gov/municourt for more information about equipment and internet resources required to participate. For more information, contact email@example.com.
The Court will not be holding in-person Dockets (scheduled court dates) until after May 8, 2020.
Phone service and email: The court phone lines, 512.393.8190, will be open Monday thru Friday from 9 a.m. to noon and from 1 p.m. to 4 p.m.; email firstname.lastname@example.org. The court can accept payments by mail (money orders and checks), over the phone, and online during this time.
Defendants who would like to ask for a plea bargain offer from the prosecutor may send an email or a letter via the postal service requesting prosecutorial review. Please include your citation number or docket number, name and date of birth, address, email address and a good phone number. The court will reach out to you by phone or email regarding the prosecutor’s decision, as to whether you want to accept any plea bargain that may be offered.
Defendants who would like to plead not guilty, please send a written notice indicating this decision either by email email@example.com or postal mail at 712 S. Stagecoach Trail Ste 2233 San Marcos, Texas 78666. This information will be provided to the prosecutor for the purpose of providing discovery. The trial will not be set until the court resumes full operation.
Requests for extensions regarding cases that have judge’s orders may be submitted in writing by postal mail or email for the Judge’s consideration. Please include your citation number or docket number, name and date of birth, address, email address and a good phone number.
Defendants wishing to contest parking violations may send a written notice indicating the reasons for the judge to consider by email or a letter thru the postal service. Please include your citation number or docket number, name and date of birth, address, email address and a good phone number. A clerk will contact you regarding the judge’s decision.
Internet payment portal: www.sanmarcostx.gov/court, go to online payments, read and agree to statements, and use bureau code# 3290449
All programs and events scheduled through Neighborhood Enhancement are cancelled. For lease concerns, email Ldvorak@sanmarcostx.gov or call 512.753.2310, Monday – Friday from 8 a.m. – 5 p.m.
Update: Park Closures Remain in Effect Following Governor Abbott’s Executive Order No. GA-14
The City has received questions regarding park closures after Texas Governor Gregg Abbott issued Executive Order GA-14 on March 31, 2020. The closures listed below remain in effect until further notice. While the Governor’s order does not prohibit Texans from leaving their homes for activities that include getting physical exercise and visiting parks, it does not order all parks to remain open and it does not authorize anyone to enter a park that has been closed due to public health or public safety concerns.
City has closed river parks due to COVID-19: In an effort to protect public health and to discourage social gathering, the City of San Marcos has closed all river front parks effective March 24, at 11 p.m.
Parks affected include: Rio Vista, City Park, Plaza Park, Veramendi, Bicentennial, Children’s Park, Crook Park, Veteran’s Memorial Park, Dog Beach, Capes Park, Thompson’s Island, Stokes Park, Ramon Lucio Park, and Wildlife Annex/Wilderness Park. To view a map of all San Marcos river parks visit http://www.sanmarcostx.gov/1364/San-Marcos-River-Parks.
These closures follow the closure of Children’s Park Playscape, City Park Playscape, all neighborhood park playscapes, Dog Park, and Skate Park. Out of an abundance of caution, all public restroom facilities and water fountains in all city parks and natural areas will also be closed and shutoff until further notice.
Violation of the park closures could result in charges for trespassing if a person refuses to leave after being warned to do so by a peace officer. Other green space areas in the City remain open at this time, but visitors to these areas are reminded to practice social distancing of at least 6 feet between individuals outside your household and that groups of more than ten people are prohibited.
San Marcos will continue to follow the guidelines set forth by the State Department of Health Services, the Hays County Health Department and the Centers for Disease Control.
City has closed Playscapes, Dog Park, Skate Park and restrooms due to COVID-19: The City of San Marcos has closed the Children’s Park Playscape, City Park Playscape, all neighborhood park playscapes, Dog Park, and Skate Park. Out of an abundance of caution, all public restroom facilities and water fountains in all city parks and natural areas have been closed and shutoff until further notice. This closure became effective on March 23 at 11 p.m.
All other parks and natural areas remain open for active use within the current permitted constraints of social and physical distancing. Groups are limited to 10 people or fewer with recommendations to maintain at least six feet between individuals. Parks staff will continue to provide parks maintenance and park ranger services to ensure that our parks and open spaces remain clean and safe.
Programs and activities: The Parks and Recreation Department has cancelled or postponed all programs, events and facility reservations for the foreseeable future.
San Marcos Activity Center is closed and all programs, classes, events and reservations have been cancelled postponed.
All 50+ programs, Youth Programs, Youth Athletics, Adult Athletics, Travel Trips, Aquatics, programs for Adults with Disabilities, and Special Events have been cancelled or postponed.
All contract programs have been cancelled or postponed.
All reservations at City Park Rec Hall, Dunbar Recreation Center, and the Old Fish Hatchery have been cancelled or postponed.
Discovery Center is closed to the public; all programs and events cancelled or postponed.
Phone service and email: For more information, please call 512.393.8400 (Monday – Friday, 8 a.m. –5 p.m.) or email ParksInfo@sanmarcostx.gov.
Emergency response personnel will still respond to all calls for service. Emergencies should be reported by calling 911.
San Marcos Police Department Records Division is closed to the public.
Phone service and email: Citizens may contact Records by telephone at 512.754.2200 or via email at firstname.lastname@example.org from 8 a.m. to 5 p.m. Monday through Friday.
The Records Division has many online services, including open records request, accident reports, online reporting, and daily police blotters at www.sanmarcostx.gov/151/Police.
Military/Government backgrounds checks can be faxed to 855.246.9116. Please attach the authorization to release with the background check.
Fingerprinting is temporarily unavailable.
We are not accepting subpoenas in person. You can email subpoenas to SMPDSubpoenas@sanmracostx.gov.
Citizens can pick up the lobby phone to speak to a dispatcher if they need to file a report.
Deliveries/packages from FedEx, Amazon, and/or UPS can be delivered from 8 a.m. to 5 p.m. Monday through Friday. If no Records Staff are available, then the delivery person can pick up the phone in the lobby to speak to a dispatcher.
Website for online services and updates: https://www.sanmarcostx.gov/151/Police.
The Evidence and Property Section is closed to the public but will continue to accept incoming property and evidence from all agencies submitting to the unit.
Evidence staff will be both teleworking and in the office on an intermittent basis as needed to process incoming evidence.
Planned evidence intake will be done twice per week, more frequently depending on incoming volume.
Evidence staff may be reached by phone M-F from 9a-4p by calling 512.754.2280. Voicemails may be left and your call will be returned as soon as possible. Evidence staff may also be reached by email during this time at email@example.com or firstname.lastname@example.org.
Routine property returns have been suspended until April 16, at which time the situation will be reevaluated and a decision will be reached as to whether the suspension will be continued.
For individuals who previously received a letter from evidence staff advising that they had 90 days to pick up their property before the item was disposed, there will be an extension. All items for which the 90-day limit would affect will receive an extension of an additional 90 days, which will go into effect once the suspension on returns has ended.
Assuming no interruption to mail delivery:
Bids/proposals will be accepted in the Office of the Purchasing Manager prior to the stated deadline as required. Delivery by U.S. mail or by express mail carrier will be acceptable and must arrive in the Office of the Purchasing Manager prior to the stated deadline.
Public openings will be conducted by Purchasing and Contracting staff. Contractors/vendors will not be allowed to attend the opening.
All bid/proposal tabulations, addenda, and awards will be posted on the City’s eProcurement site www.sanmarcostx.gov/eprocurement.
The general public may inquire on any solicitations by emailing: email@example.com.
Informal solicitation (below $50,000) will continue to be transmitted via email as instructed in the bidding documents.
Access to the San Marcos Public Services – Water/Wastewater and Transportation/Streets/Storm Water – Administration office has been closed due to the COVID-19 outbreak.
Phone Service & Email: W/WW/Transportation staff will answer emails and provide administrative services from 8 a.m. to 5 p.m. Monday through Friday.
Water/Wastewater Emergency repair work should be reported 24/7 by calling 512.393.8010.
Water/Wastewater administrative or routine service requests can be made through 512.393.8010 or email firstname.lastname@example.org.
Transportation/Streets/Storm Water emergencies should be reported 24/7 by calling 512.393.8036.
Transportation/Streets/Storm Water administrative or routine service requests can be made via phone at 512.393.8036 or email email@example.com.
The Resource Recovery/Community Enhancement office is closed to the public and staff will respond to issues of an immediate nature. Resource Recovery and Keep San Marcos Beautiful have cancelled all events and community cleanups at least through May 11, 2020.
TDS anticipates being able to maintain trash service according to schedule.
Phone service and email: Staff will answer emails and phones 8 a.m. to 5 p.m. Monday through Friday. Please call 512.393.8407 or Email: RecyclingInfo@sanmarcostx.gov.
Household Hazardous Waste Drop Off will be open noon to 3:30 p.m. Tuesdays and Fridays.
Reuse Store will be closed until further notice.
For all emergencies call 9-1-1. Calls to 9-1-1 will elicit an appropriate response and will continue to provide effective emergency response services to the community.
The San Marcos Fire Department has modified its response to certain medical calls to limit first responders’ possible exposure to COVID-19. SMFD has developed and implemented measures to ensure that response personnel are equipped and their health monitored multiple times per work period.
The Department is working closely with our partner emergency medical service providers to maintain quality of care.
SMFD has canceled all public education events, station tours, and ride-outs until further notice. SMFD has canceled all outside training, multi-training, and Department events through mid-April.
No visitors are allowed at any fire station at this time.
Phone service and email: Administration will answer phone calls at 512.805.2660 and respond to emails Monday - Friday, from 8 a.m. – 5 p.m.
Phone service and email: Beginning Thursday, March 19, Fire Prevention Staff will answer emails and provide telephone reference from 8 a.m. to 5 p.m. Monday through Friday. Please call 512.805.2600 or email firstname.lastname@example.org for assistance, if you have information related to a fire investigation, or to schedule permit-related inspections.
At this time, the Prevention Department of the San Marcos Fire Department is continuing to perform permit-related inspections. Inspections related to statutory requirements will also continue. If you have a fire safety concern or complaint, we will still be investigating/inspecting these complaints.
San Marcos Public Library is closed to the public and has canceled all programs, classes and events. Staff will be available to answer questions and assist with various services.
Phone service and email: Community members may contact the library information desk by telephone at 512.393.8200 or via email at email@example.com from 10 a.m. to 6 p.m. Monday through Saturday and from 1 p.m. to 6 p.m. on Sunday.
During these hours, patrons may request information including census, workforce, community services. Staff will do their best to answer your questions.
The library has many online services, including eBooks, downloadable magazines, and audiobooks that are available for free using your library card at www.sanmarcos.tx.gov/library. SMCISD students may log into these resources using their student ID number.
Community members without a card may call the library at 512.393.8200 to request a card that can be used online immediately.
Extended due dates: All items currently checked out have been given a due date of June 1, 2020, so no fines will accrue.
Front porch pickup: will begin on Monday, March 23 and will be available from 11 a.m. to 1 p.m. and from 4 p.m. to 6 p.m. Monday through Saturday and from 4 p.m. to 6 p.m. on Sunday.
Reserve by phone: This temporary service requires that customers reserve books, DVDs, CDs, or magazines before they come to the library. Customers may place items on reserve on the library catalog www.sanmarcostx.gov/library. Reserves will also be available by phone. The library will notify customers when the items are available to be picked up during the designated hours.
When customers arrive in the library parking lot, they will call 512.393.8200 and the items will be brought outside and placed on a table for pickup.
People wanting to return items will need to walk them up to the outside book drops and all items returned will be quarantine as recommended.
All flight operations continuing at present. The Go Wheels Up event scheduled for May has been cancelled.
Access to the San Marcos Electric Utility Administration office has been closed due to the COVID-19 outbreak. Staff continues to provide full service through telephone and email systems.
Electric emergency repair work should be reported 24/7 by calling 512.393.8313.
Phone service and email: SMEU staff will answer routine emails and provide administrative or engineering services from 8 a.m. to 5 p.m. Monday through Friday.
Please call 512.393.8300 or email firstname.lastname@example.org for assistance with administrative or engineering services.
The San Marcos Tourist Information Center is temporarily closed to the public. We will be happy to assist you by phone between 9 a.m. – 5 p.m. at 512.393.5930. Or you may visit www.toursanmarcos.com.
Phone Service & Email: Center staff will answer emails and provide telephone reference from 8:30 a.m. to 5:30 p.m. Monday through Saturday; and on Sundays 10 a.m. to 4 p.m.
General San Marcos brochures are available from a rack hanging on the exterior of the building. These are available 24/7.
San Marcos Transit Adjustments Due to COVID-19
As the COVID-19 pandemic continues, the City of San Marcos continues to monitor and adjust public transit services.
The City’s transit system “The Bus” is currently operating from 7 a.m. to 6 p.m. Beginning Monday, April 13, “The Bus” will adjust operating hours to 7 a.m. to 4 p.m.
Route 1 Hopkins/Wonder World is now being serviced by one bus every hour, which began March 24. Hours of operation have been adjusted to reflect the optimal riding periods as ridership after 4 p.m. daily has decreased significantly.
“We want to maintain some level of service for those who need it to perform essential functions, including going to/from work, to the pharmacy and grocery store,” said Pete Binion, Transit Manager.
Transit officials said the vehicles are sanitized often and deep cleaned regularly to help prevent the spread of the coronavirus.
The Interurban Express 1517 service has been suspended until COVID-19 conditions improve. Alternate intercity services and schedules may be found at www.ridecarts.com.
Fares will not be collected for the remainder of April.
Anyone with questions about these changes or needing an alternative service option may contact our call center at 512-478-RIDE (7433). Call Center staff are available from 6 a.m. to 6 p.m.
Mientras continúa la pandemia de COVID-19, la Ciudad de San Marcos continúa monitoreando y ajustando los servicios de transporte público.
El sistema de tránsito de la ciudad, "The Bus", funciona actualmente de 7 a.m. a 6 p.m. A partir de este lunes 13 de abril, "The Bus" ajustará las horas de operación de 7 a.m. a 4 p.m.
La ruta 1 Hopkins / Wonder World está siendo atendida por un autobús cada hora, que comenzó el 24 de marzo. Las horas de operación se han ajustado para reflejar los períodos óptimos de conducción como pasajeros después de las 4 p.m. diariamente ha disminuido significativamente.
"Queremos mantener un cierto nivel de servicio para aquellos que lo necesitan para realizar funciones esenciales, incluyendo ir / ir del trabajo, a la farmacia y al supermercado", dijo Pete Binion, gerente de tránsito de la ciudad de San Marcos.
Los funcionarios de tránsito dijeron que los vehículos se desinfectan con frecuencia y se limpian a fondo regularmente para ayudar a prevenir la propagación del coronavirus.
El servicio Interurban Express 1517 ha sido suspendido hasta que las condiciones de COVID-19 mejoren. Se pueden encontrar horarios y servicios interurbanos alternativos en www.ridecarts.com.
Las tarifas no se cobrarán por el resto de abril.
Cualquier persona que tenga preguntas sobre estos cambios o que necesite una opción de servicio alternativa puede comunicarse con nuestro centro de llamadas al 512-478-RIDE (7433). El personal del centro de atención telefónica está disponible de 6 a.m. a 6 p.m.
VeoRide Bike Share
VeoRide continues to offer shareable bike service in San Marcos to provide a safer transportation option that encourages social distancing.
In order to ensure they are doing this responsibly, VeoRide has reduced fleet sizes to a level that allows their staff to wipe down and clean each device at least once per day. In San Marcos that is about 150 bikes and Ebikes combined.
Also, VeoRide staff is only allowed to work when healthy, and they are equipped with gloves, masks, and disinfectant to carry out these cleanings which is the number one priority of each shift. In addition, VeoRide encourages customers to take their own protective measures and wipe down bikes, wear gloves, and/or wash their hands immediately before and after rides.
The City of San Marcos Utility Customer Service Lobbies located at 1040 Highway 123 and at 630 E. Hopkin will be closed to the public effective March 19, 2020.
The drive-through stations at both locations will be open between 9 a.m. – 2 p.m. Monday - Friday to accept utility payments.
The Utility Customer Service night-drop payments will continue to be processed Monday – Friday as normal.
Utility Customer Service Phone Line 512.393.8383 (8 a.m. – 5 p.m. Monday – Friday): Customer service representatives are available to discuss account information, payment arrangements, and any other utility customer service issue.
Other Payment Options:
Utility Web Options:
Automated telephone line: 512.393.8383
HEB Business Centers:
By Mail: 636 E. Hopkins
San Marcos, TX 78666
Utility service connection and disconnections can be handled online
Utility Web Options: Customer Connect or via email at email@example.com
Utility Forms: Online Document Forms
WIC offices are closed to the public. To avoid person-to-person contact, Certifications will be waived until further notice.
Existing clients can have their card re-loaded with benefits without entering the clinic:
To become a WIC client and receive benefits, go to www.texaswic.org/apply or call or email the clinic. Those eligible can also be certified without person to person contact and without entering the clinic.
WIC staff will answer emails and provide telephone response during business hours Monday through Friday (see hours below). If the phone is not immediately answered, please leave a message including your first and last name and your 10-digit telephone number. Please speak slowly and clearly. Your call will be returned at the soonest possible time.
For phone assistance, please call 512.393.8040 and select the option for the city you need:
Or, please email the appropriate clinic:
1st Wed of month, 9-4p
2nd/4th Thurs of month, 9-4p
Governor Greg Abbott has announced the second phase of the State of Texas’ ongoing plan to safely and strategically open Texas while minimizing the spread of COVID-19. Under Phase II, restaurants may increase their occupancy to 50% and additional services and activities that remained closed under Phase I may open with restricted occupancy levels and minimum standard health protocols laid out by the Texas Department of State Health Services (DSHS).
Additionally, the Governor announced that public schools in Texas have the option to provide in-person summer school so long as they follow social distancing practices and health protocols laid out by DSHS. These classes may begin as soon as June 1st.
Via Executive Order, the following services and activities may open under Phase II.
All sporting and camp activities are required to adhere by special safety standards, and minimum standard health protocols have been established for all newly-announced opened services and activities. Businesses located in office buildings may also open but must limit their occupancy to the greater of 10 employees or 25% of their workforce.
Additionally, restaurants may expand their occupancy to 50% beginning May 22. Bars—including wine tasting rooms, craft breweries, and similar businesses—may open at 25% occupancy but like restaurants, these occupancy limits do not apply to outdoor areas that maintain safe distancing among parties.
Opened services and activities under Phase II are subject to certain occupancy limits and health and safety protocols. For details and a full list of guidelines, openings, and relevant dates, visit www.gov.texas.gov/opentexas.
Beginning May 1, Texans are allowed to leave home to provide or obtain essential services or reopened services (restaurants, retailers, theaters, malls); however, social gatherings and in-person contact with people who are not in the same household should still be minimized.
Yes. COVID-19 is still a threat to public health, and it is up to us as individuals to practice good hygiene to reduce risk. Keep a six foot distance between yourself and others, wash your hands frequently, avoid touching your face, stay home if you are feeling sick, and wear a cloth mask when out in public.
Guidelines for people over the age of 65 are posted on pages 6 and 7 in Texans Helping Texans: The Governor’s Report to Open Texas. These guidelines include:
To determine your occupancy limit, please contact the San Marcos FD Prevention Division at (512) 805-2600 or firstname.lastname@example.org, and an Inspector will respond to your location and calculate your allowed occupancy.
Yes, individual businesses can require face coverings be worn by customers upon entry.
It is preferable to allocate 1 to 2 hours in the morning hours for at-risk customers. This allows them to access the facility early in the day before other customers have occupied the space.
Restaurants may open to dine-in customers on Friday, May 1, 2020 at a 25% capacity.
Effective May 22, 2020, bars or similar establishments may operate for in-person service up to 25% of the total listed occupancy of the establishment. For these purposes, bars or similar establishments are establishments with a permit from TABC that are not otherwise considered restaurants. Any components of the establishments or facilities that have interactive functions or exhibits, including child play areas, interactive games, and video arcades, must remain closed. Interactive amusement venues, such as video arcades, amusement parks, or water parks, remain closed: https://gov.texas.gov/uploads/files/organization/opentexas/OpenTexas-Checklist-Bars.pdf
Retailers may open on Friday, May 1, 2020 at a 25% of the building capacity.
Effective May 8, 2020, salons and barber shops may operate provided they can ensure at least 6 feet social distancing between operating work stations and service of one customer at a time per stylist. Because of the proximity between individuals in these facilities, stringent compliance with these protocols is strongly recommended: https://gov.texas.gov/uploads/files/organization/opentexas/OpenTexas-Checklist-Barber-Shops.pdf
Effective May 18, 2020 gyms and exercise facilities and classes may operate up to 25% of the total listed occupancy of the gym or exercise facility. Locker rooms and shower facilities must remain closed, but restrooms may be open. Employees and contractors of the gym or exercise facility are not counted towards the 25% occupancy limitation. Full safety checklist: https://gov.texas.gov/uploads/files/organization/opentexas/OpenTexas-Checklist-Gyms-Exercise-Facilities.pdf
Movie theaters may open on Friday, May 1, 2020 at a 25% capacity.
? Museums and libraries may open on Friday, May 1, 2020 at a 25% capacity.
Please contact the COVID-19 Business Hotline at (512) 393-5930.
All City facilities that are currently closed, including the public library, parks and playscapes, will remain closed at this time and opening will be evaluated in coordination with the results of the additional state testing and the Governor’s actions to move to Phase 2 in reopening Texas.
River and city parks are still closed at this time. However, greenspaces and nature trails are open to the public. For a listing of open and closed parks and greenspaces, visit www.sanmarcostx.gov/covid19parksinfo
You may be able to participate in outdoor sports as early as Friday, May 1, provided the sport has four participants or less, and does not require physical contact.
The Families First Coronavirus Response Act (FFCRA or Act) requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19. For more information, contact 1-866-487-9243.
Religious services may remain open and are advised to maintain minimum standard health protocols. This also applies to funeral services, burials, and memorials.
You can find a link to the Open Texas Report at www.sanmarcostx.gov/opentexas.
Click here to check availability. Call 512.393.8400 during business hours to reserve your date.
This is dependent on the facility you choose, the hours you use it for, your residential status, and if you need security or permits.
Yes, but you must pay an extra fee for security to be present.
You can set up times when you are reserving the facility. Set up and clean up time must be factored in to your rental times.
Only if alcohol is present or attendance reaches 125 or more.
Yes- If upon inspection by Parks and Recreation staff and all rules are followed according to the rental agreement.
The City has some funds secured and working on a contract. A variety of resources would be utilized including private vets and mobile clinics.
The pros and cons of policies, procedures, and initiatives were assessed by the committee; also looking at creative solutions to managing intake.
We've had to close intake a few times recently due to overcrowding (from an additional 176 animals from the seizure case); owners wishing to surrender their animals were referred to other resources or asked to delay bringing their pet to the shelter.
The committee will look at this eventually, as a City of San Marcos Ordinance revision will occur upon completion of the implementation plan. City staff meets regularly with regional government partners to discuss the regional impact, contracts, and initiatives.
Extended hours only began in January, so it's too soon to show an impact. Plans are also in place to increase adoptions through off-site events. Budget requests are being considered to increase staff, which might allow for more days/hours open for adoptions. Events and locations outside of San Marcos require coordination with other government partners.
The government partners receive updates from the implementation plan committee, but their meetings have mainly been to discuss operations and contracts. The request for the government partners meeting minutes has been noted.
The shelter does not have the space to provide services to non-shelter animals, but we are looking at a variety of alternatives including private veterinary offices and mobile services.
We have been doing more in regards to visibility and promotions and will continue to do so. Others in the audience confirmed the tremendous increase and impact.
Committee members are already involved in the animal community and those perspectives should filter into the committee through them. Priorities identified so far by the committee include bolstering the involvement of those mentioned.
We are working on improving the rescue process and it is one of the new Program Coordinator's priorities. Budget requests are being considered to increase staff, which might allow for more staff time dedicated to the rescue program.
Some notice will be given prior to the survey closing, but it will be open through April.
Send email to email@example.com
Some needs and costs are already known just form the basic shelter operations standpoint. The cost estimates for the implementation plan cannot be determined until the implementation plan is finalized in June and City Council provides direction.
Because current-year budgets will start in October, San Marcos and the regional partners will need to work quickly to fund any year 1 components. The success of the plan depends on collaboration among all partners, but the duty to implement fall on the shelter staff.
The City of San Marcos has many needs and considerations; it will take time to allocate funding and dedicate staff time. Although 5 years is allowed, we will work as quickly as we can.
Those programs are under review and should be rolled out soon.
We have some funding available and are trying to get some clinics going soon.
The statistics are on our website; please keep in mind that other cities in Hays County have different ordinances and the shelter only handles cats in San Marcos or cats brought to the shelter from other areas of the county.
Yes, and we are looking at initiatives that are easy to achieve; these initiatives have come up repeatedly through the committee's work and we anticipate they'll be included in the plan.
Cats and large dogs. There may be additional factors, such as the large renter population in San Marcos and the low-income levels, that the committee needs to review to determine how we can best improve the live outcome rate for both cats and dogs.
It is being discussed and improving the rescue process is a priority.
That has come up during the committee's work and the prioritization is still to be determined. We are definitely interested in solutions for large dogs as identified by the data.
We will work with our government partners to cost-share as well as with organizations such as Best Friends and Maddie's Fund to secure funding.
We are simplifying our process and contract; we will make individual contacts and request collaboration.
We are now connected to Best Friends and plan to explore that partnership further.
Unfortunately, because the shelter falls under a municipality and not a 501 (c)(3) non-profit, we are not eligible for fundraising programs such as that one.
All communications/information departments have been working together. For example, they're sharing Facebook posts originated in San Marcos. We are also relying on the general public to spread awareness through their own networks.
We have achieved a consistent increase in the live outcome rate and we would appreciate assistance in sharing the good news to combat any negative perceptions.
Staff will give a presentation to San Marcos City Council on June 18 including the proposed plan, timelines, cost estimate, and benchmarks of success. At that time, we expect to receive feedback and direction on taking it to a regular City Council meeting.
Yes; also, the implementation plan currently includes spay/neuter across the entire community.
Written comments can be submitted to the City Council at any time and people can sign up to speak at the regular City Council meetings. We are capturing all comments received at the public input meetings as well as through the email address firstname.lastname@example.org and will make all available to the City Council.
Shelter animals are spayed/neutered on-site at the shelter.
A veterinarian is on-site for surgeries and is available as needed for other medical issues or concerns.
Community spay/neuter will not be performed at the shelter; instead, we contract with various vets and other services such as Emancipet.
Yes, and that is a recurring theme in the implementation plan.
We are working on a system to track donations specific to treatments, and we’re also working on a foster program to help those animals find the proper environment for the duration of treatment.
We are in the process of adjusting the space for each to maximize the amount of space to make adoptable animals more visible. Restricted areas will be marked with a notice that entry past a certain point is limited to staff only due to the risk of exposure to dangerous and contagious animals.
We will do our best to cost out each year of the implementation plan for the City Council. However, budget requests for Fiscal Year 2020 (beginning October 1, 2019) were submitted earlier this year based on the estimated funds needed to bolster core services. Once that is done, we can focus on funding the implementation plan over the next 5 years. There is some overlap, so some of the initiatives in the implementation plan may have been included in the existing budget requests.
We have been holding regular meetings with them as well and keeping them up to date on the progress of the committee. We recognize that the implementation plan has a better chance of success if all entities’ policies and initiatives are closely aligned.
It is defined by some animal welfare organizations but it’s not as clearly defined or differentiated for a municipal animal shelter with open intake (meaning we take animals hit by a vehicle with no chance of survival, or owners who request we euthanize their animals so they don’t suffer). The directive we have from San Marcos City Council is to come up with an implementation plan to reach a 90% live outcome rate. We want to make sure we can meet that number but also not lose sight of being humane in all things we do.
We rely on fosters to help us promote the animal and showcase their behavior in a home environment (as animals often display different/less favorable behavior in the shelter). Between fosters, rescues, and our own advertising, we hope each animal will get the exposure they need to get adopted.
We are currently working on installing some sound baffles. We also had someone offer to help us play soothing music. We are starting a Task Force internal to the City to help move some of these projects along.
Meri just got adopted, after 165 days at the shelter.
It depends on each animal and their tolerance level. Different programs and breaks from the shelter can enhance quality of life. All of the components being implemented will hopefully make this a non-issue.
We do have some play areas now. The land adjacent to the shelter is City land but there are already other plans for it. We are anticipating the need for expanded and/or new space.
We do get volunteers from the college. One of the ideas we have for college students is to leave their pets at home and when they come to San Marcos, they can adopt an animal from the shelter and bring it back at the end of the semester or when the need arises.
We no longer charge a fee for volunteers.
Neighborhood Districts were created to replace our current options for medium and high density residential or neighborhood commercial development in existing neighborhood areas. Regulations in Neighborhood Districts are tailored to focus on compatibility, scale, and use in a more detailed and refined way than in undeveloped areas or preferred growth areas on our Comprehensive Plan. Our current zoning districts need to be replaced because they were designed to accommodate each development type the same way regardless of the location. For example, our current multi-family zoning district (MF-24) has the same standards whether it is located on Old Ranch Road 12, IH 35 or Springtown Way. Our Comprehensive Plan says that each of those areas should be developed differently and we need to tailor zoning districts to be appropriate in each of these areas. Click here to find out more information about the specific feedback received through the process that led to the creation of neighborhood districts.
No properties in the City will be zoned Neighborhood Districts until a property owner or the neighborhood requests a re-zoning and completes a new, more rigorous rezoning process. For more information about how the zoning process has changed click here.
Property owner requested zoning changes to neighborhood districts are appropriate in the following types of locations:
City initiated rezoning to neighborhood districts may take place after the completion of neighborhood studies if desired by the affected community.
In all cases designating a property as a neighborhood district will require a formal rezoning process where:
Single family homes within predominantly single family areas will remain substantially unchanged with the exception of the two items identified below:
Neighborhood Districts are a category of new zoning districts that were created as a result of the Code SMTX process. They are designed for compatibility with existing development and will replace our current zoning options for medium density or high density development. Some key standards that apply in all neighborhood districts include:
The individual districts and some of the key standards are described below. For more detailed information about how these districts compare to our current districts or the districts proposed for growth areas click here.
Neighborhood District - 3 (ND-3): The ND-3 district accommodates single family homes including some additional building types that can support affordable alternatives to home ownership such as smaller lots, attached homes, or a cottage court style product that includes single family homes that surround a common courtyard. Key standards in this district include:
Neighborhood District - 3.5 (ND-3.5): The ND-3.5 district may include single family homes but is intended for a mixture in smaller scale housing types and may include townhouses, duplexes, cottage courts, attached homes, and small multifamily. Key standards in this district include:
Neighborhood District - 4 (ND-4): The ND-4 district accommodates multifamily and townhouse living that is designed to fit in with a residential neighborhood character. Key standards in this district include:
Neighborhood District - 4M (ND-4M): The ND-4M district accommodates small multifamily, live/work, townhouse, mixed use and commercial building types that are designed to be located along commercial and pedestrian oriented corridors that act as gateways to residential areas. Key standards in this district include:
No. However, if you park on the street without a parking permit, your car will be subject to parking restrictions.
Yes. However, if 60% or more of residents or property owners of a neighborhood think they need an RPP, then they can apply for it.
Consent by at least 60% of residents or property owners in the street/neighborhood is required before request can be processed.
Annual costs of permit:
•Resident - $5.00
•Guest - $5.00
•One Day Pass - $0.10
•Temporary Construction – no cost (up to 45 days).
Phone: (512) 393-8440
Website: Residential Permit Parking Permit
Request for installation of RPP must be initiated by a resident or property owner whose property abuts the requested designated permit area.
RPP was created to address requests by citizens to regulate uncontrolled commuter parking on their streets.
No. There is no charge to use the park or river.
There is no charge for parking at one of the city's parks.
Yes, propane only at fixed picnic table sites.
The City's parks are open everyday, 6 am-11 pm. Natural Areas are dawn-dusk.
City Park: 170 Charles Austin Dr, San Marcos TX 78666. You can rent tubes from Lion's Club Tube Rental or use your own.
City Park, 170 Charles Austin Dr, San Marcos, TX 78666
No, it connects with the Guadalupe River outside of Gonzales and then eventually flows into the Gulf of Mexico. Please pay attention to all river exit signs.
We highly recommend life jackets for both adults and children, as the San Marcos River is a moving body of water and therefore can become unpredictable.
Roughly an hour from City Park to Rio Vista Park. Times vary depending on where you enter and exit the river.
Yes, the San Marcos River is home to many different species of fish, turtles and yes, even snakes. Always pay attention to your surroundings and do your best not to disturb the habitat.
No, per city ordinance.
Yes, as long as you are actively floating the river. You can not be standing on the river bank with open containers.
Yes, but please dispose of all waste in the mesh bags provided by your tube rental company or bring your own waste receptacle.
Yes, you can rent from a local vendor or you may bring your own kayak or canoe and access the river from any river access point.
Maximum Contaminant Level (MCL) is highest permissible level of a regulated contaminant. The MCL for TTHMs is 0.080 milligrams per liter (mg/L). This means that 1 mg/L is equivalent to 1 part per million (1 part per million would be equal to 1 penny out of $10,000). For more information please call 512-393-8010.
The City of San Marcos bills utility accounts monthly based on four weekly cycles. Your account's billing cycle depends on the location of your service address. Specific information regarding your cycle is provided either by email or in person when a move in is processed. For more information please call 512-393-8383.
This process can not be done over the phone. Service request may be submitted either online or in one of our two offices.
This information is available online or the back of your utility bill.
The due date is determined by your utility billing cycle and cannot be changed.
If there is any question or concern regarding your utility bill or account please contact our Utility Customer Service staff at 512-393-8383 or by email
As long as the utility account is in your name and is receiving service you are responsible for payment to prevent additional late fees or disconnection for nonpayment. If you need additional arrangements please contact Utility Customer Service staff.
Our water leak packets are available online or in one of our two utility billing offices. Packets contains a listing of all required documentation and instructions.
You can contact the Utility Customer Service Division to discuss a possible arrangement or payment extension. Please understand any arrangement or extension does not waive the 10% delinquent fee which applies if the payment is not made by the due date.
Yes, we do offer Budget Billing. This program is a monthly set amount based on previous 12-month bill history. Failure to maintain a good payment history will result in removal from the program. Reconciles annually during the month of April at which time you will either need to pay the total variance due or determine what to do should you have a credit. An application can be found online or in one of our two offices.
A current photo ID, a completed connection form and be prepared to pay a deposit or present a qualifying letter of credit, from a like utility company, to waive the deposit.
For commercial connection information please contact Utility Customer Services at 512-393-8383.
Deposits are based on the type of service.
For information on waiving your deposit click here.
Deposits are based on City Ordinance which are approved by City Council.
Deposits are applied to any balance to an account at the point of termination of services or can be requested by a customer after 12-months of good payment history with no delinquencies or disconnections for nonpayment.
Yes, we offer recurring credit card and e-check payments. You can sign up here or for more information visit our auto-pay information page
Yes, we offer to have your utility bill emailed as a PDF as soon as it is ready to view. If you wish to have this option please click e-bill sign up request
Yes, you can sign up for Customer Connect and view your daily, monthly, weekly usage. To sign up or learn more click the link.
Visit the Parks and Recreation Department to obtain an application. It can also be found at Youth Activity.
Proof of residency, proof of income, letter from school stating your child receives free or reduced lunch, or proof that someone in the household receives WIC benefits.
Half of the cost of the program fee of any Parks and Recreation youth program. The total maximum amount per child is $150 for the Fiscal Year (October 1-Sept 31), while scholarship funds are available.